USA Software problem delays American Airlines flights

SDA

24.12.2024 - 15:35

ARCHIVE - American Airlines aircraft at Pittsburgh International Airport. Photo: Gene J. Puskar/AP/dpa
ARCHIVE - American Airlines aircraft at Pittsburgh International Airport. Photo: Gene J. Puskar/AP/dpa
Keystone

At the beginning of the holiday season, American Airlines customers in the USA are facing delays. All aircraft were temporarily grounded. The US airline reported a "technical problem" on the X platform. However, it then resumed flight operations.

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Passengers reported in online forums that a software glitch had apparently been the cause and that boarding passes could not be scanned correctly when boarding. At the request of American Airlines, the US Federal Aviation Administration (FAA) initially ordered a nationwide grounding of all aircraft operated by the airline and its subsidiaries, but lifted this after around an hour.

The extent of the impact was initially unclear. In the USA, Christmas is traditionally celebrated on the morning of December 25. However, many families come together on December 24, Christmas Eve. This year, the start of the Jewish festival of lights Hanukkah also falls on the evening of 25 December, meaning that many people are traveling to be with their loved ones in time.